Refund policy
Return & Refund Policy
At Tahitian Sunrise Co., each order is carefully prepared with quality and care.
Due to the nature of our products, we do not accept returns, exchanges, or offer refunds. All sales are final.
Please review your order carefully before completing your purchase.
If there is an issue with your order, such as receiving the incorrect item, damage during transit, or another order-related concern, please contact us within 48 hours of delivery so we can review and assist you.
When reaching out, please include:
- Your order number
- A description of the issue
- Photos, if applicable
Shipping Delays
Once an order has been shipped, Tahitian Sunrise Co. is not responsible for carrier delays, weather events, customs delays, lost packages, or delivery delays outside of our control.
Please allow additional transit time during holidays and peak shipping periods.
Color Disclaimer
We do our best to accurately display our mica powder colors and product images. However, colors may appear slightly different depending on your device screen settings, lighting, photography, and application methods.
Minor color variations are considered normal and are not eligible for refunds or returns.
Customer satisfaction is important to us, and we will do our best to resolve any order concerns promptly.
Thank you for supporting Tahitian Sunrise Co.